Reporting a suspected problem

A suspected food safety problem might involve spoilage, contamination, undeclared allergens, foreign material, or incorrect labeling. Save relevant details before contacting the appropriate company or regulatory agency.

Record the product name, brand, size, lot code, best-by date, place and date of purchase, and a description of the problem. Photos can help document packaging or visible defects.

RECOMMENDED RESOURCES

FoodSafety.gov — Report a Problem with Food

Use this guide to determine where to submit a complaint.

FDA — Consumer Complaint Coordinators

Locate the FDA contact for a complaint about FDA-regulated food.

USDA FSIS — Recalls

Find recall information for USDA-regulated products.

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